The HATCH Way

Integrity: Our mission is to ensure the best interests of our Consultants, Dealers, and their clients
Experience: 39 years of quality production
Quality: Heavy duty and enduring = Customer satisfaction plus value
Customer service:

The phone is always answered between 8:00am – 6:00pm; personnel are available to assist with customer inquiries and concerns; emails, issues, and any problems are addressed in a timely manner to a successful resolution

Versatility: Equipment available as mobile or stationary, modular or in-counter
Custom: Not in our standard product line? We can accommodate and make it for you!!
Construction:

100% stainless steel interior and exterior finishes with all stainless steel or non-rusting hardware and components; all seams are welded, finished and polished to a professional level of expectance; short-cuts and sub-standard materials are not an option

Replacement parts: In stock for customer convenience; readily available; minimal lead time
Post-Warranty Support:

Hatch goes beyond the standard warranty period to assist clients with any issues that may occur

Certifications:

CSA certified in Canada and the US and NSF certified for North America

Health and Safety:

Equipment manufactured to meet industry code requirements to protect all operators

Ergonomics Regulations:

Ease of use and Ergonomics go hand in hand with Hatch products – Dispensers are naturally ergonomic to maintain trays, baskets, racks, and dishware at a comfortable safe height for staff

Eco-friendly:

Stainless steel equipment leaves a low carbon footprint in production processes and does not impact heavily on the planet for future generations

Green:

Naturally hygienic; considered a green building material and stainless steel is 100% recyclable when disposed of

Life Costs: Stainless Steel equipment ages well, increasing total life expectancy while reducing overall life costs